Shipping Policy

This Shipping Policy applies to all orders placed at Word of Grace Bookstore.

1. Shipping Area

We currently ship orders within the United States only.

2. Order Processing Time

Orders are typically processed within 5 business days after payment is received.

Orders are not processed or shipped on weekends or holidays.

3. Shipping Methods and Delivery Time

We use standard shipping carriers available through Shopify.

Estimated delivery times: 3–7 business days

Delivery times are estimates and may vary depending on location, carrier delays, or external factors beyond our control.

4. Shipping Costs

Shipping costs are calculated at checkout based on your location and selected shipping method.

5. Order Tracking

Once your order has been shipped, you will receive a tracking number via email.

6. Delays and Issues

We are not responsible for shipping delays caused by:

  • Carrier issues

  • Weather conditions

  • Incorrect shipping addresses provided by the customer

If your order is significantly delayed, please contact us at orders@slovostore.org.

7. Lost or Stolen Packages

We are not responsible for lost or stolen packages confirmed as delivered by the carrier.

If you experience an issue, please contact the carrier directly or reach out to us for assistance.

8. Incorrect Address

If you provide an incorrect shipping address:

  • We are not responsible for delivery issues

  • Additional fees may apply for reshipping

9. Contact Us

For any shipping-related questions, please contact via Email: orders@slovostore.org. 

 

Last updated: May 2, 2026